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Can I change the "From" number on SMS to our RTO name

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Can I change the "From" number on SMS to our RTO name

Yes you can, keep reading for our how-to

Last updated on 10 Sept, 2024

This guide is for using Esendex as your SMS provider
Your clients can see your RTO name instead of a mobile number when receiving sms from your RTO if you would prefer

Follow these steps for setup:

Log into your Esendex account and scroll down to view your active account
Click on the account line

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Next you will see the Compose & send area, here you are able to change the From to your RTO name 
IMPORTANT: If you have set up your Esendex account to receive replies from clients then you will need to keep the virtual number

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SMS received looks like this now with your RTO name instead of a number 

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